Conversational AI Thought Leadership

June 20, 2023

Oh The Possibilities- When Modern Brand AI Assistants and the Travel Industry Collide

My wife and I love to travel. Who doesn’t, am I right? We enjoy trips all over the country and have taken many of those...
April 19, 2023

ChatGPT in the Lens of Customer Experience…What’s Next?

Understanding ChatGPT’s abilities, restrictions, and applications in customer service is essential to comprehend its potential impact on the future of CX. Organizations worldwide are in...
April 19, 2023

Knowbl Partnership with Presidential Bank Using AI

Presidential Bank today announced a partnership with Knowbl, Inc., launching a new digital concierge platform powered by Knowbl’s BrandGPT on the Bank’s websites. Presidential’s new...
March 16, 2023

Making Bots Better by Leveraging Transformer-Based Solutions

“Transformers” are no longer just toys that change from a vehicle, device, or animal, to a robot action figure and back again. Instead, in the...
February 28, 2023

Vestigo Ventures Invests in Knowbl’s Conversational AI Platform

CAMBRIDGE, Mass., February 28, 2023–(BUSINESS WIRE)–While the buzz around ChatGPT is considerable, Vestigo Ventures, an early-stage fintech venture capital firm headquartered in Cambridge, Mass., sees...
February 15, 2023

Navigating the ‘Magic’ (and Caution) of ChatGPT

It’s not an overstatement to say that ChatGPT has taken the world by storm over the last few months, captivating a wide and diverse audience...
February 13, 2023

Knowbl Showcases Partnership Readiness with Certification

Knowbl is a leader in the Large Language Model (LLM) marketplace and has recently announced being certified under the Service Organization Controls (SOC) II Type...
December 16, 2022

Knowbl Case Study with Insightrade: No Training Required!

Originally posted on: Opus Research Michael Cruden saw an opportunity in the global retail trading market to solve the problem of information overload, so he...
December 12, 2022

Transformers: Conversational AI and Self-Service

Part I: The State of Chatbots in 2023 – Lots of Dollars & Hype, Poor Results Bloomberg Businessweek’s October 5th, 2022, headline said it all:...