Existing data, incredible power, very little overhead.
Knowbl is able to process unstructured data, automate contextual conversations at scale, and provide actionable insights.
A proprietary data ingestion API that extracts structured and unstructured data from knowledge bases, content management systems and even documents.
Put simply: No pre-formatting hassle.
This is our Natural Language Understanding API which automatically creates contextualization tags and intents from your Knowbl Learning content.
Put simply: It just works.
The platform is our no-code Graphical User Interface (GUI) which allows you to manage, customize, test, and analyze all in one simple location.
Put simply: No need to be a nerd.
Knowbl Learning Engine
Knowbl effortlessly digests your existing data sources.
Unlimited IntentsNo intent caps or AI confusion here. Knowbl provides the first truly scalable experience with unlimited intents.
Source IntegrationEasily connect your existing knowledge base, CMS, document, website, or draft your content directly in Knowbl.
No FormattingForget endlessly formatting your sources for content to be accurately understood – Knowbl just gets it.
Contextual LearningOur patent-pending technology learns topics and contextual relationships by simply analyzing raw content.
Knowbl Recognition Engine
Knowbl seamlessly connects to any front-end.
On-Site SearchStop asking your customers to sift through links and documents. Just give them the answer!
Virtual ConciergeGuide your customers through their journey answering questions and recommending next steps along the way.
Agent AssistSignificantly reduce AHT and agent training by providing them with the answers customers are asking.
Employee SupportEmployees currently spend 10 hours a week looking for information within their company. That ends with Knowbl!
Easily manage, test, design, and analyze your data.
The Knowbl Platform is where you'll manage everything from the data sources connected to Knowbl Learning to the user interface powered by Knowbl Recognition and everything in-between.
ConnectLeverage the built-in source manager to connect your existing external sources or create your own directly in Knowbl.
GuideOnce sources are connected, you're ready to go – you can also refine the experience by adding context.
Design & TestImplement into your own front-end experience or use our built-in concierge. Simply add your branding and test.
AnalyzeOnce you've gone live with your concierge, you can track your incoming data in realtime and pivot on the fly.
Ready to revolutionize your customer experience?
Getting started with Knowbl couldn't be easier.