Existing data, incredible power, very little overhead.

Knowbl is able to process unstructured data, automate contextual conversations at scale, and provide actionable insights.

Knowbl Learning

A proprietary data ingestion API that extracts structured and unstructured data from knowledge bases, content management systems and even documents.

Put simply: No pre-formatting hassle.

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Knowbl Recognition

This is our Natural Language Understanding API which automatically creates contextualization tags and intents from your Knowbl Learning content.

Put simply: It just works.

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Knowbl Platform

The platform is our no-code Graphical User Interface (GUI) which allows you to manage, customize, test, and analyze all in one simple location.

Put simply: No need to be a nerd.

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Knowbl learning engine platform

Knowbl Learning Engine

Knowbl effortlessly digests your existing data sources.

Forget tediously entering data into yet another platform. Knowbl's learning engine seeks out your existing content, regularly monitors it for updates, and learns how to use that content to best answer customer questions.

Unlimited Intents

No intent caps or AI confusion here. Knowbl provides the first truly scalable experience with unlimited intents.

Source Integration

Easily connect your existing knowledge base, CMS, document, website, or draft your content directly in Knowbl.

No Formatting

Forget endlessly formatting your sources for content to be accurately understood – Knowbl just gets it.

Contextual Learning

Our patented technology learns topics and contextual relationships by simply analyzing raw content.
Knowbl recognition engine platform

Knowbl Recognition Engine

Knowbl seamlessly connects to any front-end.

Gone are the days of being pigeon-holed into one platform, one interface, one method of customer interaction. The Knowbl recognition engine connects to your solutions.

On-Site Search

Stop asking your customers to sift through links and documents. Just give them the answer!

Virtual Concierge

Guide your customers through their journey answering questions and recommending next steps along the way.

Agent Assist

Significantly reduce AHT and agent training by providing them with the answers customers are asking.

Employee Support

Employees currently spend 10 hours a week looking for information within their company. That ends with Knowbl!
Knowbl platform management

Knowbl platform

Easily manage, test, design, and analyze your data.

The Knowbl Platform is where you'll manage everything from the data sources connected to Knowbl Learning to the user interface powered by Knowbl Recognition and everything in-between.

Connect

Leverage the built-in source manager to connect your existing external sources or create your own directly in Knowbl.

Guide

Once sources are connected, you're ready to go – you can also refine the experience by adding context.

Design & Test

Implement into your own front-end experience or use our built-in concierge. Simply add your branding and test.

Analyze

Once you've gone live with your concierge, you can track your incoming data in realtime and pivot on the fly.

Ready to revolutionize your customer experience?

Getting started with Knowbl couldn't be easier.

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