Big Brands. Big Results.

The challenge:

Traditional chatbots frustrate customers with rigid scripts and dead ends. Generic AI hallucinates and goes off-brand. Your customers deserve better.

How Knowbl helps:

We build intelligent agents that understand context, access accurate information, and actually resolve customer issues — not just contain them.

• Natural language understanding across complex queries
• Multi-turn, context-aware conversations
• Integration with CRM, order systems, knowledge bases
• Zero hallucination — responses from approved content only

Outcomes achieved:

• >90% resolution rate (Fortune 20 Automotive)
• 2X containment improvement (Fortune 25 Retailer)
• 80% containment in 30 days (Fortune 200 Financial Services)

The challenge:

Your operations teams are buried in repetitive tasks — processing documents, routing requests, updating systems, checking compliance. It's expensive, error-prone, and doesn't scale.

How Knowbl helps:

We build AI agents that automate complex back-office workflows — extracting information from documents, making routing decisions, updating systems, and executing multi-step processes.

• Intelligent document processing and extraction
• Automated workflow routing and execution
• Integration with ERP, CRM, and business systems
• Rules-based decisioning with AI augmentation

Outcomes achieved:

• Dramatic reduction in manual processing time
• Improved accuracy vs. manual handling
• Scalability without proportional headcount increases

The challenge:

Your employees spend too much time searching for information, navigating complex processes, and answering the same questions. That's time not spent on high-value work.

How Knowbl helps:

We build AI assistants that give employees instant access to knowledge, automate routine tasks, and guide them through complex processes.

• Natural language access to enterprise knowledge
• Process guidance and step-by-step support
• Integration with internal systems and tools
• Personalized responses based on role and context

Outcomes achieved:

• Faster employee onboarding and productivity
• Reduced burden on support teams
• Improved consistency in process execution

The challenge:

You need AI that doesn't just answer questions — it needs to execute multi-step processes, make decisions, and take action across systems.

How Knowbl helps:

We build agentic AI solutions that can execute complex, multi-step business processes autonomously — with appropriate guardrails and human oversight where needed.

• Multi-step process execution
• Cross-system orchestration
• Decision-making with defined guardrails
• Human-in-the-loop for high-stakes actions

Outcomes achieved:

• End-to-end process automation
• Reduced cycle times for complex workflows
• Consistent execution at scale

The challenge:

Your sales and service teams can't respond fast enough. Leads go cold. Product questions go unanswered. Cross-sell opportunities are missed.

How Knowbl helps:

We build intelligent agents that engage prospects and customers in real-time — answering product questions, guiding purchase decisions, and surfacing the right information at the right moment.

• Real-time product and service guidance
• Intelligent lead qualification
• Cross-sell and upsell recommendations
• Integration with sales and marketing systems

Outcomes achieved:

• 3X lead conversion improvement (Top 50 Financial Services)
• Faster response times to customer inquiries
• Increased revenue from digital channels

The challenge:

You operate in a regulated industry where every customer interaction carries compliance risk. Generic AI is a non-starter — you need control, auditability, and zero tolerance for hallucination.

How Knowbl helps:

Knowbl was built for regulated industries from day one. Our architecture eliminates hallucinations by design, ensures responses come from approved content only, and provides comprehensive audit trails.

• Zero hallucination architecture
• Approved content controls
• Comprehensive audit logging
• PII masking and data protection

Outcomes achieved:

• Financial Services & Banking
• Insurance
• Healthcare (select use cases)
• Automotive (recall, safety information)