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ChatGPT in the Lens of Customer Experience…What’s Next?
Understanding ChatGPT’s abilities, restrictions, and applications in customer service is essential to comprehend its potential impact on the future of CX. Organizations worldwide are in constant pursuit of enhancing customer...

Knowbl Partnership with Presidential Bank Using AI
Presidential Bank today announced a partnership with Knowbl, Inc., launching a new digital concierge platform powered by Knowbl’s BrandGPT on the Bank’s websites. Presidential’s new digital concierge is assisting website...