The Conversational AI Divide

December 13, 2023

12: The Fintech Firebrand

In this episode, Jay welcomes Frazer Anderson from Vestigo Ventures to discuss how every business board is pushing for an AI strategy, and how it needs to be a well-thought-out process. The possibility of having AI at your disposal is enticing, but according to Frazer, you must have a plan before starting. Frazer shares three areas Vestigo would be interested in helping with and what they look for when they invest and partner with businesses.
November 29, 2023

Matt Taylor Joins VUX World With Host Kane Simms

Streamed live on Nov 21, 2023. First, CEO Sam Altman was fired from Open AI. Then, VP Greg Brockman fled. They both then joined Microsoft and now, news is coming out about 710 staff petitioning the board, threatening to resign and join Microsoft if the board don't leave! Kane Simms joined by Matt Taylor, CPO, Knowbl to dive into what's going on. Also, Matt will share some new research and techniques to help enterprises make the most of large language models.
November 29, 2023

11: Special Guest, Dave Blundin

This week, Jay Wolcott hosts Dave Blundin, a serial entrepreneur and VC, to explore AI's transformative journey across industries. Dave, founder of MIT's first neural network company, offers a unique perspective. The conversation parallels past .com and e-commerce booms with today's emerging AI opportunities. They discuss the excitement around conversational and generative AI, touching on Dave's insights from teaching at MIT. The discussion concludes with a look at AI's applications in finance, where Dave dispels misconceptions and provides insightful predictions.
November 15, 2023

10: The Troublemaker

Jay invites Paul Ignasinski, the Troublemaker, to explore the ever-evolving landscape of AI and CX leadership. If you're in the business of driving transformation, Paul's innovative thinking and extensive experience offer a unique perspective to manage your brand and captivate your customers. Discover the untapped potential of AI and its growing consumer acceptance, all while unraveling wild statistics on AI usage.
November 1, 2023

09: The Enterprise Whisperer

Knowbl's SVP, Ben Ortega, joined by B2B thought leader Evan Kirstel, is going to share stories about how decision-makers are propelling themselves and their companies into the next industrial revolution with heightened technology and experience delivery. I hope after hearing from our guest you will leave more inspired, informed, and eager to embark further on your AI-powered journey.
October 18, 2023

08: Bridging the Past, Present, and Future Pt. 2

This is the second installation of a two-part series where Knowbl's Senior Product Manager, Matt Huang, hosts a deep dive into the story and mind of Dr. Parker Hill, our resident Hacker, CTO, and Co-Founder. In the second part, Matt and Parker continue the discussion on the current state of Generative AI, how Knowbl maintains an edge vs. larger incumbents, and the future of the industry. Don't miss this valuable conversation offering an insider's look on some of the challenges in Conversational AI, as well as a glimpse into where things are heading!
October 4, 2023

07: Bridging the Past, Present, and Future Pt. 1

This week, Knowbl's Senior Product Manager, Matt Huang, hosts a deep dive into the story and mind of Dr. Parker Hill, our resident Hacker, CTO, and Co-Founder. There was so much to discuss that we've decided to release the episode as a two part series. In the first part, we cover the origin story of Parker, and dive into some of his thoughts on the difference between academia vs industry, balancing execution with research, and taking inspiration from other companies in the space. This episode explores the dynamics of building a startup amidst a constantly-shifting technological landscape, and practical tips on how to execute.
September 20, 2023

06: The Pastor & The Real MVP

Jay sits down with Sunny Lee and Brent Ferris, two experienced customer-facing experts at Knowbl, a company that thrives on making it easy to be awesome. In this episode, they talk about their core values, and how Knowbl operates with a people-over-product mindset. Hear advice for company executives eager to harness the power of AI and deliver exceptional self-service help to customers. Join us as we explore how Knowbl is committed to helping businesses succeed by focusing on customer relationships and adding real value to your company.
September 6, 2023

05: The Godfather

Jay is joined by Jared Benesh, a 25 year veteran of the CX industry and a transformational change leader, or as Jay likes to call him ‘The Godfather’. Their discussion around AI and it’s future and what’s holding businesses back from joining the wave of the future is sure to inspire those looking to get a head of the game. It's better to go in and try, fail and learn then it is to watch from the sidelines, you can’t win the game unless you’re on the field. Don’t be paralyzed and left behind, the well thought out calculated risk is worth it in the long run!