We're passionate about the future of enhanced customer experiences. Join us on the road or online for our upcoming events to learn more about how we're conversationalizing the world's content.

September 18
Disruptive Horizons Summit
Knowbl is joining the GenAI Collective for a gathering of leaders and experts from across the generative AI industry to discuss the disruptive innovations and companies looming just over the horizon! This event is meant to gather the community, maximizing the number of new people we can meet and meaningful conversations we will have. Expect to find your next co-founder, investment, or groundbreaking idea right here! Trust us – this is something you will not want to miss.

September 5
Voice & AI 2023
The Leading Conference at the Intersection of Conversational and Generative AI. The premier event that brings the global conversational and generative AI communities together. Come explore custom assistants, digital humans, ChatGPT apps, open source platforms and discover the latest innovations in conversation design, conversational AI, machine learning, LLMs, data training and prompt engineering.

October 10
Coming up: CX BFSI USA Exchange
Today, we are living in a digitized ecosystem with constantly connected customers who seek the speed and convenience of Amazon, but the personal touch and advise of a first-class hotel. To stay relevant in this ever-changing digital world, CX leaders need to deliver both, whilst simultaneously always staying one step ahead.
Furthermore, we live in uncertain financial times, where CX leaders need to fight hard to prove the worth of new investments, and even demonstrate why CX is needed in the first place. As customers become increasingly demanding about where and how they want to be met, it all comes down to delivering secure, personalized and innovate experiences fit for an unknown future.

December 6
Coming up: CXFS Connect
CXFS Connect, brought to you by our industry leading large-scale CX for Financial Services Event since 2011, is a private, invite-only event customized for senior-level CX Innovators.

September 20
Customer Response Summit Nashville
This fall, September 20-22, 2023, we are headed to Nashville, TN, for Customer Response Summit (CRS). We’re excited to bring our global customer experience (CX) leader community together in the Music City, at the luxurious Grand Hyatt Nashville which is just a stone’s throw away from the downtown music scene.
With an agenda built for leaders by leaders, we will be weaving together the common threads of “Transforming Connections” with our customers, teams, and each other. So make plans to join us in Nashville where CX leaders will come together to learn, share, network, and engage.

September 12
Digital Travel Summit
Digital Travel is the flagship conference for travel executives who are looking to be part of this transformation and re-imagine the customer journey. Join the top minds from hotels, OTAs, airlines, transportation companies, and everything in-between, to share practical insight on how to enhance personalization and improve their online strategies for better cross-channel experiences.

June 27
MIT’s CSAIL + Imagination in Action
CSAIL + Imagination in Action are jointly hosting a landmark event in honor of CSAIL's 60-year anniversary. On Tuesday, June 27, experts and startup pioneers from across CSAIL will share inspiring talks and thought-provoking ideas. Our symposium aims to bridge the gap between groundbreaking AI innovations and practical applications, providing a platform for luminaries and startup pioneers within CSAIL's ecosystem to share their trailblazing insights and perspectives. Expect a vibrant exchange of ideas as speakers delve into their visions for AI, highlighting exciting opportunities and addressing potential risks.

August 28
Digital Insurance Connect
Digital Insurance Connect is an exclusive, interactive gathering for senior-level digital marketing & CX leaders from North America’s top insurance companies, agencies, brokers, and insurtechs.

January 25
Making Bots Better: Leveraging Transformer-Based Solutions
Join this live, interactive webinar (Wed., January 25th, 1pm EST) with seasoned conversational AI practitioners from Knowbl and executives from Opus Research to learn why last-generation chatbots struggled and how new transformer-based solutions improve efficiencies to deliver better customer experiences precisely when they’re most needed.

March 2
Customer Response Summit
CRS focuses on topics that matter most to our community with an agenda built “for leaders by leaders.” In Austin we will be focusing on the PASSION for Customers, POWER of Technology, and PURPOSE Driven Leadership. CRS will provide attendees with a breathtaking and interactive venue to advance the conversation on CX and customer service.